INACTIVE OR LOST ACCOUNTS 

If you held an account with FidBank UK Limited however you have not used this account in some time and therefore you consider the account as lost, we can help you ascertain the status of your account.

Lost accounts are sometimes referred to as ‘inactive or dormant accounts', as they have not been used for an extended period of time.

In assessing the status of the account(s), it would help if you're able to provide any related account documentation, such as an old statement, cheque book, correspondence or any other information relating to your account(s). We'll also ask you to provide some information and documents to prove who you are and/or your entitlement to the account, before we can release information or funds to you. Once we’ve traced your accounts we will discuss the next steps to reunite you with your money.

To start the process, please contact us at bankingservices@fidbank.uk or call us on+44 207 920 6108 where members of the Banking Services Team will be happy to help. Please note our operating hours remain as 9am – 5pm Monday to Friday.